Shipping Policy
After completing the order form and confirming your payment, your order will be dispatched instantly if you choose to buy our products.
An email with your shipping tracking ID and a customized link to check your package whenever you would like will be sent to you in no more than three business days.
You can relax after reading this email because our reliable shipping partner UPS guarantees you that your product is on its way and will be delivered as soon as possible, typically within 5-7 business days, to the address you have supplied.
Since your health and happiness with our YU SLEEP are our primary goals and brand identity, we will make sure that you only receive high-quality items. Please send an email to sales@yusleeps.shop with any questions you may have at any time.
The most commonly asked questions about the order status and shipping policy are listed here. Please review these as they should quickly assist you in finding the answers to your questions.
Where can my order be delivered?
We will deliver the items you ordered to any location in the United States. Anywhere you have a physical address, whether at home or at work, you can request them.
What is the estimated time of arrival for my order?
The majority of our clients report that domestic packages arrive five to seven working days after they are ordered. Delivery timings may be impacted by COVID-19.
What is the cost of the delivery service?
One unit of our Yu Sleep costs $9.95 to ship within the United States, but delivery is free for orders involving 3 or 6!
Is it possible for me to monitor the status of my order?
You can, indeed. You will receive an email with a link and your shipping tracking ID a few business days after placing your order. You can check the progress of your order at any moment by clicking on that link.
By mistake, I gave the wrong shipping address when I placed my transaction. What can I do?
To begin with, you should not be concerned. In order for us to make the necessary adjustments and allow you to get and enjoy your YU SLEEP, please send us an email as soon as you discover that you have accidentally ordered to the wrong shipping address.
I want additional details regarding the goods or the shipping procedure. Who should I get in touch with?
At every stage, we are there for our customers. We are therefore available to assist you with any queries you may have about the order, the product, or the delivery procedure. Simply send an email to sales@yusleeps.shop on any day of the week.